So that we can provide the highest quality care in the most equitable fashion for those already on our waiting list, we are not able to make exceptions. We thank you for your understanding.

We understand that life events may occasionally require you to reschedule or cancel appointments. We kindly request a minimum of 48 hours’ notice for cancellations of appointments. We value your time and our providers' time, and this policy helps us maintain our schedule and accommodate other clients. We do charge a $100 fee for late therapy, intake, or feedback meeting cancellations, and a $200 fee for late testing appointment cancellations, unless otherwise specified in our contract with the insurance company.

We understand that urgent situations can be stressful. However, our process is designed to ensure fairness and efficiency by maintaining a running waiting list. We see individuals in the order they are placed on the list, and we do not prioritize based on the urgency of the situation.

Once you or your child is placed on the waiting list, you will receive an estimated wait time via email or mail. This estimate reflects the likely duration before you receive an initial call from us. During this call, we will discuss the completion of pre-intake paperwork and schedule the intake session.

We appreciate your patience and assure you that we are working diligently to see everyone as promptly as possible.

Once you or your child becomes an active patient and your name comes up next on the waiting list, you will be assigned a psychologist. At that point, you can communicate your interest in filling a cancellation slot directly with your assigned psychologist. They will be able to discuss whether this option is available and how it can be arranged.

We strive to accommodate our patients' needs as best as we can, and your psychologist will provide you with the necessary information regarding any potential openings.

The terms “psychological evaluation” and “neuropsychological evaluation” are often used interchangeably. However, these two types of assessments serve distinct purposes and may differ significantly in their scope and focus.

A psychological evaluation primarily assesses emotional and psychological well-being. It involves a comprehensive assessment of mental health conditions such as depression, anxiety, personality disorders, and other emotional or behavioral issues. This type of evaluation typically includes interviews, questionnaires, and standardized psychological tests to understand an individual's mental health status and to develop appropriate treatment plans.

On the other hand, a neuropsychological evaluation is more specialized and focuses on understanding how brain function and development affect behavior and cognitive abilities. This evaluation is used to diagnose neurodevelopmental disorders such as autism, ADHD, and intellectual disabilities. It is also used to diagnose conditions related to brain injury, neurological disorders, memory disorders, and other cognitive impairments. Neuropsychological evaluation may include tests that measure memory, attention, problem-solving skills, language abilities, and/or other cognitive functions.

We are generally able to provide both psychological and neuropsychological evaluations. However, in some cases, we may advise you to consult a board-certified neuropsychologist rather than proceeding with us.

No, we do not provide letters for Emotional Support Animals (ESAs).

No, we do not complete school contract work. Consequently, we cannot conduct evaluations for schools or participate in school IEP meetings. Our services are focused on providing comprehensive psychological evaluations and therapy directly to individuals and families.